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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JK Audio Post Production

October 15, 2024

5  out of  5
rating by JK Audio Post Production
"Excellent staff, customer service is the best."
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D Aaron Coner

September 11, 2024

5  out of  5
rating by D Aaron Coner
"Super fast and saved us boat loads."
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Susan Ingram

September 4, 2024

5  out of  5
rating by Susan Ingram
"Great working with Juan on lowering my premiums and reviewing my current coverage!"
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Sabrielle Sappe

August 20, 2024

5  out of  5
rating by Sabrielle Sappe
"Briana was such an amazing help at giving me an insurance quote. She took her time in explaining everything that I needed to know and helped me with every question I asked.!!"
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julius elad

August 14, 2024

5  out of  5
rating by julius elad
"I got the best service from Tu. He to me is the best Insurance agent you can count on. He knows how to make a customer feel comfortable and happy. I have been with them for under 6months and I am very happy and comfortable. Thanks Tu. You are the best"
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Patricia Lanier

August 7, 2024

5  out of  5
rating by Patricia Lanier
"I contacted the State Farm office today to notify them of an address change. Spoke with Hiba, a member of my agent’s team. She was extremely professional, personal and efficient. After updating my policy, Hiba contacted me directly to let me know my 6 month policy coverage premium’s decreasing. Great customer service experience - thank you Hiba and State Farm😊"
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Anthony Mackey (The 70's Man)

August 1, 2024

5  out of  5
rating by Anthony Mackey (The 70's Man)
"Brie was very very friendly, patiently informed me well, she even called me back to even see if I was still interested from a prior call."
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Park Ave

July 16, 2024

5  out of  5
rating by Park Ave
"Loved my experience with the great guys at this state farm location. Ask for Tu, he's very professional and went the extra mile to get me the lowest price on my policy."
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Vic Flores

June 28, 2024

5  out of  5
rating by Vic Flores
"Had an excellent experience, and got a lower rate than my last insurance provider On auto and renters insurance. I really want to highlight Shanice Silva’s help in making it all possible, having the patience with me, and walking me through the services and rates. She is very knowledgeable about what she’s selling and it was a smooth transition overall thanks to her."
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Lori Hudnall

June 20, 2024

5  out of  5
rating by Lori Hudnall
"Got a great quote to bundle car insurance and other services, best quote by far! They walked me through everything on the phone and online and made the whole process stress free."
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gilbert lim

April 17, 2024

1  out of  5
rating by gilbert lim
"I am very satisfied with the response and professionalism with my auto insurance agent, Tu Tran. He is very responsive and knowledgeable."
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Angela Jones

April 3, 2024

5  out of  5
rating by Angela Jones
"State Farm the best insurance I’ve been with in my 32 years of driving I did go to another insurance and couldn’t resist I had to come back to State Farm THEY ARE THE BEST 💪🏾"
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William Capehart

March 19, 2024

5  out of  5
rating by William Capehart
"State farm agents very helpful friendly and attentive I highly recommend them to family and friends.🙏"
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Cornea Lemon

February 2, 2024

5  out of  5
rating by Cornea Lemon
"For many years me and my family have been with State Farm and each year or rather each month services have been amazing and stress relieving as well. Mr. Ty as my agent he’s very helpful and understanding, knowledgeable as well giving the best monthly rate possible for insurance that suits me and my family."
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Masseyni Thiam

January 16, 2024

5  out of  5
rating by Masseyni Thiam
"My wife and I appreciate the excellent service from this company. We've been with them for years and so far Zero disappointment. We would recommend to anyone who's looking for car insurance or any insurance they provide due to their caring and most importantly their professional treatments of their customers. I always enjoy talking to Tu Tran, an absolutely professional agent. Respectfully Submitted, Masseyni Thiam Retired Teacher/Principal"
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Jeff Chen

November 8, 2023

5  out of  5
rating by Jeff Chen
"Originally, couldn’t get through to my local State Farm agent that the quote recommended. Looked around the vicinity and found Alice Kwon station and all worked out great! Tiara was fantastic help and made obtaining the auto insurance a seamless process. Kudos and thank you!"
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Cheryl Sipes

October 30, 2023

5  out of  5
rating by Cheryl Sipes
"Tiera helped me and was completely honest and professional. She was a delight to talk with."
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Jeni Cornielles

October 2, 2023

5  out of  5
rating by Jeni Cornielles
"I am very grateful for Juan's excellent work and effective and fast attention, he proved to be an excellent professional and knowledgeable in the area. I am with them because of his excellent attention. In addition to solving my problems. When I call, he is always willing to assist me."
We responded:
"Jeni, I am happy to hear about your experience with Juan. Your recognition of his excellent customer service skills is well-deserved, and we are here to continue delivering top-notch support whenever needed. Thank you for taking the time to leave an awesome review! - Alice"
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Musawer Noori

September 27, 2023

1  out of  5
rating by Musawer Noori
"I have a monthly bill that keeps increasing. The spread never ends. At first I was told lower price and now its almost doubled. Hope this geta resolved."
We responded:
"I understand that you may be frustrated with the process; however, when you request any changes to the policies, it takes time to be updated, and the bill was spread in three months, so the consumers don’t have to pay it at one time. This was communicated with you verbally and by emails multiple times. If you have any future concerns, please contact our office directly to discuss. Thank you! - Alice"
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Joe Delach

July 28, 2023

5  out of  5
rating by Joe Delach
"Tu was extremely helpful and got me through a very stressful event that I was experiencing with the MD MVA. I will ask for Tu personally from now on."
We responded:
"Joe, I am so happy that Tu were able to help you with your insurance needs. He is awesome. We appreciate your great review. - Alice"
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Roy Yang

June 12, 2023

5  out of  5
rating by Roy Yang
"I recently had the pleasure of talking with Sophia from Alice Kwon-State Farm Insurance, and I couldn’t be happier with the experience. Sophia was extremely knowledgeable, professional, and patient as we navigated the insurance buying process. She took the time to understand my needs and preferences, and found me the perfect insurance rate. I highly recommend Sophia and Alice Kwon-State Farm Insurance for anyone looking to getting insurance!"
We responded:
"Thank you so much for your review. Sophia is a great help to the agency. I am glad that you had a wonderful experience with her exceptional service. -Alice"
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Nate McClees

May 16, 2023

5  out of  5
rating by Nate McClees
"Great agent for a great insurance company."
We responded:
"Nate, thank you so much for your kind review. - Alice"
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sang kim

May 12, 2023

5  out of  5
rating by sang kim
"Ive been with State Farm for over 10 years - Alice and her team are patient, helpful and responsive to questions and concerns about my family’s needs. Her team truly CARES about you. I would highly recommend Alice!"
We responded:
"We're delighted to hear that you had a positive experience with my team! Providing exceptional service and caring about our customers' well-being are top priorities for us. Thank you for your kind words and recommendation."
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Carin Lemon

May 8, 2023

5  out of  5
rating by Carin Lemon
"The team at Alice Kwon State Farm Agency especially Tu has always provided exceptional customer service. They’re extremely friendly and helpful. I’ve been a customer for 17 years and Tu has been my go to agent for majority of my time with the agency. State Farm will always be my go to agency for all of my insurance needs."
We responded:
"Thank you for being a royal customer to us, Carin! My team and I work hard to make sure that we provide our customers with their insurance needs when they need them. Thank you for a great review! - Alice"
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Lidiane Santos

April 26, 2023

5  out of  5
rating by Lidiane Santos
"The team at Alice Kwon does a great job. If I call with an issue, they are on top of it and get back to me very quickly. They handle my cars and home insurance. I HIGHLY recommend,Alice Kwon and her team!!!!"
We responded:
"Thank you so much for the wonderful review, Lidiane! we are happy to help you with your home and auto insurance needs. Your review means a lot to us. Thank you! - Alice"