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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Musawer Noori

September 16, 2023

1  out of  5 rating by Musawer Noori
"I have been waiting for this agency to make corrections on my monthly payment. Still not fixed. Been waiting more than 2 weeks."

Joe Delach

July 28, 2023

5  out of  5 rating by Joe Delach
"Tu was extremely helpful and got me through a very stressful event that I was experiencing with the MD MVA. I will ask for Tu personally from now on."

Roy Yang

June 12, 2023

5  out of  5 rating by Roy Yang
"I recently had the pleasure of talking with Sophia from Alice Kwon-State Farm Insurance, and I couldn’t be happier with the experience. Sophia was extremely knowledgeable, professional, and patient as we navigated the insurance buying process. She took the time to understand my needs and preferences, and found me the perfect insurance rate. I highly recommend Sophia and Alice Kwon-State Farm Insurance for anyone looking to getting insurance!"

Nate McClees

May 16, 2023

5  out of  5 rating by Nate McClees
"Great agent for a great insurance company."

sang kim

May 12, 2023

5  out of  5 rating by sang kim
"Ive been with State Farm for over 10 years - Alice and her team are patient, helpful and responsive to questions and concerns about my family’s needs. Her team truly CARES about you. I would highly recommend Alice!"

Carin Lemon

May 8, 2023

5  out of  5 rating by Carin Lemon
"The team at Alice Kwon State Farm Agency especially Tu has always provided exceptional customer service. They’re extremely friendly and helpful. I’ve been a customer for 17 years and Tu has been my go to agent for majority of my time with the agency. State Farm will always be my go to agency for all of my insurance needs."

Lidiane Santos

April 26, 2023

5  out of  5 rating by Lidiane Santos
"The team at Alice Kwon does a great job. If I call with an issue, they are on top of it and get back to me very quickly. They handle my cars and home insurance. I HIGHLY recommend,Alice Kwon and her team!!!!"

surbhi mathur

April 26, 2023

5  out of  5 rating by surbhi mathur
"We have been with State Farm for 20years! We only work with Mr. Tu! I can call and speak with him any day and ask questions regarding our policy. He makes it easy to make any additions or modifications to my coverage. Highly recommend working with Mr. Tu!"

Shona Hudson

April 18, 2023

5  out of  5 rating by Shona Hudson
"I have the most pleasant, sincere and honest agent in Mr. Tu. I can call him Anytime and if he’s not available at that very moment, he returns my call promptly. He is very efficient and Always steer me in the Best direction for my son and I. I trust his advice and recommendations. He Always has my back. Thank you Mr. Tu!!"

Mike G

April 12, 2023

5  out of  5 rating by Mike G
"Great experience with Kamaya over at Alice Kwon state farm insurance. She is REALLY on her A game! Had a new add on to my policy in just a few minutes if that. I'd leave 10 stars if I could. Thank You!!!"

J Kim

February 22, 2023

5  out of  5 rating by J Kim
"With great appreciation to Jong Chung for his outstanding client service. My former insurance company of 30+ years recently raised my premium to an unacceptable 25% increase. Alice Kwon’s agency provided me with very reasonable pricing for both my auto and home insurance requirements, which resulted in 30% savings. Jong demonstrated exceptional assistance though his patience and thorough knowledge of my questions. Along with professionalism, Jong is also a very affable person. Kudos to Alice for curating an excellent team. Your agency has earned my trust and business. With many thanks."

John Attipoe

February 17, 2023

5  out of  5 rating by John Attipoe
"Excellent customer care and support. Very professionally trained staff who always go the extra mile to make sure you get the need help for a successful outcome. I’m very satisfied customer. 5 stars"

Diane Fong

February 1, 2023

5  out of  5 rating by Diane Fong
"Arrived at the Owings Mills location and was greeted by the most warm and friendly staff. Meghan was amazing. She went above and beyond to break down and explain policy information which I needed to understand with great patience and communication skills. I also had the pleasure of meeting Alice Kwon (State Farm Agent) who was also very warm and welcoming. What a pleasant and helpful review visit. Thanks everyone for providing my family with A1 service."

Neva Brown

January 19, 2023

5  out of  5 rating by Neva Brown
"Kevin took the extra time to handle my issue. He was very thorough."

Angel Dorsey

December 16, 2022

5  out of  5 rating by Angel Dorsey
"I have been with State Farm for 20 years! I deal with my agent Tu and he’s amazing! I can always call and speak with him and ask any questions that I have and make any additions or modifications to my coverage. A true asset with the Alice Kwon Agency!"

Kara H

August 10, 2022

5  out of  5 rating by Kara H
"I needed assistance evaluating my insurance policy as compared to my community's master policy and staff has been working with me to review both policies to ensure appropriate coverage. Their help and responsiveness are appreciated."

Naseer Lilizai

August 4, 2022

5  out of  5 rating by Naseer Lilizai
"I appreciate Meghan's help, she was very helpful. The reason I got my insurance from State Farm was because of Meghan's good and professional conduct. Therefore, I hope the service will also be good!!"


October 27, 2021

5  out of  5 rating by chazito
"Couldn't have had a better experience! Just got life insurance from Meghan and she helped make it really stress free. She explained policies and meanings in detail and helped me find the right policy for me. Would definitely recommend her to my family and friends."

Jessica EliteIPA

September 21, 2021

5  out of  5 rating by Jessica EliteIPA
"I was given the best of customer service from Meghan Schepp. She went above and beyond in reaching my expectations. She took the time to compare the best coverage for me and my spouse. She was thorough and very patient with explaining the different coverages that I was so unaware of. Meghan was very knowledgeable and made the whole process confortable and easy! Thank you Meghan and everyone at Alice Kwon State Farm."

Steven Sutton

April 17, 2021

5  out of  5 rating by Steven Sutton
"Tu Tran is always very helpful to me and my family. He always completes every task in a professional matter. Thank you Tu for always helping us out, Steve Sutton"


December 21, 2020

5  out of  5 rating by 지은강
"(Translated by Google) I inquired about car insurance and life insurance. Kelly, who was in charge, kindly responded to my inquiries in Korean, which was very helpful for understanding. My husband was also impressed by the kindness, and whenever I have any questions in the future, I want to feel free to contact you, so I leave a recommendation like this. Thank you again! (Original) 자동차 보험과 생명보험에 대해 문의를 했었습니다. 담당해 주셨던 Kelly님이 한국어로 친절히 문의에 답해주셔서 이해하는데 도움이 많이 됐어요. 저희 남편도 친절함에 감동했고 앞으로도 궁금한 점 있을 때마다 맘 편하게 연락하고 싶은 곳이라 이렇게 추전글 남깁니다. 다시한번 감사드립니다 ~"

erick coronel

November 25, 2020

5  out of  5 rating by erick coronel
"My family has been with State Farm for a number of years and we have consistently worked with Tu Tran. He is the reason we have remained with State Farm as he has our best interests in mind. Keep up the good work."

Haiuyen Nguyen

November 18, 2020

5  out of  5 rating by Haiuyen Nguyen
"Tu Tran is friendly, responsive and helpful in discussing my policies with State Farm. I needed to add a renter's insurance policy to my existing policies, and Tu was able to process it within the same day! I have been a customer for many years and have never been disappointed with the service. Tu keeps me up to date on getting the best coverage that matches my needs. I appreciate that they even send a Happy Birthday wish every year!"

Young Mi Yoo

November 17, 2020

5  out of  5 rating by Young Mi Yoo
"(Translated by Google) With kind help in Korean, the absurd thing was resolved. thank you (Original) 한국어로 친절하게 도움을 받아서 황당한 일이 해결됐습니다. 감사합니다."

Minnie Min

November 13, 2020

5  out of  5 rating by Minnie Min
"i appreciate the detailed service from the staff every time when needed. Especially the reminder text messages and accurate answers in a kind manner are excellent points to me among the good things of the office. I recommend without hesitation the service from Alice Kwon-State Farm to everyone around me. ."