State Farm® Insurance Agent Alice Kwon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Saki Golafale
June 1, 2026
5
out of
5
rating by Saki Golafale
"I cannot recommend Juan enough! He handled my commercial insurance with exceptional speed and professionalism. I needed a Certificate of Insurance that met strict lease requirements, and he prepared and delivered everything in less than a few hours. Juan was honest, clear in his explanations, and truly went above and beyond to make sure I had exactly what I needed. His responsiveness and attention to detail made what could have been a stressful process very smooth. If you’re looking for a trustworthy and efficient insurance agent, Juan is the one. Thank you so much for your outstanding service!"
We responded:
"Thanks so much for the amazing review, Saki! We really appreciate your support here in Ellicott City . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Keveth sorto
June 1, 2026
5
out of
5
rating by Keveth sorto
"Great experience working with Mario. He was professional, helpful, and helped me get excellent coverage at a competitive rate. Highly recommend!"
We responded:
"We appreciate your review, Keveth. We are so happy that you had such a wonderful experience with State Farm Agent Alice Kwon’s Team here in Ellicott City ! "
melvin palacios
May 26, 2026
5
out of
5
rating by melvin palacios
"Mario was very helpful and kind with the process of switching insurance carriers."
We responded:
"melvin, thank you for your wonderful review of State Farm Agent Alice Kwon’s Team!"
ĐOAN TRANG NGUYỄN
May 19, 2026
5
out of
5
rating by ĐOAN TRANG NGUYỄN
"Tu Tran is Wonderful agent, he explains clearly and very professional He is a sweet person Thanks Tu!"
We responded:
"Thank you for taking the time to leave such a great review, ĐOAN. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Baker
May 11, 2026
5
out of
5
rating by Baker
"I’ve had a great experience working with my agent Tu Tran. He’s responsive, and genuinely cares about finding the best coverage for my needs at great prives. Anytime I have questions, he’s quick to help and make the process easy. Highly recommend!"
We responded:
"Thanks so much for the fantastic rating, Baker! We are so glad you had a positive experience with us here on State Farm Agent Alice Kwon’s Team. If there is anything we can do for you in the future, just give us a shout! "
jeffrey viera
May 4, 2026
5
out of
5
rating by jeffrey viera
"Juan was very helpful and very professional! Makes me feel comfortable that I have a good insurance representative that cares and will do future business with him. Thanks again !"
We responded:
"Thanks so much for the fantastic rating, jeffrey! We are so glad you had a positive experience with us here on State Farm Agent Alice Kwon’s Team. If there is anything we can do for you in the future, just give us a shout! "
Anyriah Wynn
April 30, 2026
5
out of
5
rating by Anyriah Wynn
"Lauren helped and handled every one of my requests for my daughter, she is great. This agency has great customer service!"
We responded:
"Thank you so much for the 5-star rating, Anyriah! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Amanda Franklin
April 29, 2026
5
out of
5
rating by Amanda Franklin
"I spoke with Lauren and she was very kind and helpful! I requested documents last minute and she sent it with urgency with no complaints."
We responded:
"Thank you so much for the 5-star rating, Amanda! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Eli Quezada
April 28, 2026
5
out of
5
rating by Eli Quezada
"Katherine was very nice and helpful."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Starla Byrne
April 24, 2026
5
out of
5
rating by Starla Byrne
"Alice Kwon agency has been wonderful & very helpful with my needs! I spoke with Lauren & she was absolutely amazing & so helpful! She took the time to help further explain my coverages & answered every question I had. She truly cared & made me feel heard. Best agency ever."
We responded:
"Thank you for the fantastic review, Starla! We are always here to help with your insurance needs here in Ellicott City . "
Pablo Revolorio
April 23, 2026
5
out of
5
rating by Pablo Revolorio
"I love working with them thanks to Juan. Honestly at the beginning I was kinda skeptical because it’s Statefarm but they have been 1000% amazing with everything. Had an emergency a couple weeks ago and Juan helped to get through it. I 100% recommend them to be your agents. They will help you not matter what. When you call them ask for Juan he is just the best men they have in their office. You won’t regret it."
We responded:
"Thank you for the amazing review, Pablo! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Francis Lee
April 22, 2026
5
out of
5
rating by Francis Lee
"Great service as always. They know how to engage with customers."
We responded:
"Francis, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alice Kwon’s Team!"
Kimberly Canada
April 20, 2026
5
out of
5
rating by Kimberly Canada
"Tu was very helpful, professional and informative. Tu provide me with information that I was not aware and that could have been very costly for me and my family. Thank you Tu."
We responded:
"Thank you so much for the 5-stars, Kimberly! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Alice Kwon’s Team anytime."
Franco Espina
April 17, 2026
5
out of
5
rating by Franco Espina
"Katherine was very professional and efficient in helping me with my requests."
We responded:
"Franco, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alice Kwon’s Team—we are always here to help!"
Dominique Smith
April 7, 2026
5
out of
5
rating by Dominique Smith
"I had a great experience with my agent Mr Tu! He explained my policy to me and the breakdown of my policy! He also gave some good discounts that I qualify for and his customer service was very good and helpful!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Noemi Espina delcid
April 6, 2026
5
out of
5
rating by Noemi Espina delcid
"The company is a very good place for good insurance. Katherine E helped me and my sister with our insurance plan and made sure everything went smoothly. Most deff recommend State Farm !"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Alice Kwon’s Team! We deeply appreciate your kind words here in Ellicott City . "
Henderson Rodriguez
March 31, 2026
5
out of
5
rating by Henderson Rodriguez
"Had the best time working with Mario. He provided very good service which is what really swayed my decision in choosing State Farm, pricing and coverage that matched my needs. High recommended!"
We responded:
"Thank you for taking the time to leave such a great review, Henderson. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Dessie Bonduris
March 23, 2026
5
out of
5
rating by Dessie Bonduris
"Tu is very knowledgeable and I trust his advice!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Alice Kwon’s Team. "
Sherell Freeman
March 17, 2026
5
out of
5
rating by Sherell Freeman
"Alice know the job and get it done fast thank you"
We responded:
"Sherell, thank you for your wonderful review of State Farm Agent Alice Kwon’s Team!"
Juan Caceres
March 10, 2026
5
out of
5
rating by Juan Caceres
"excelente servicio"
We responded:
"We are grateful for your 5-star review, Juan! Thanks for taking a moment to share your positive rating of State Farm Agent Alice Kwon’s Team here in Ellicott City . "
Corey Simmons
March 2, 2026
5
out of
5
rating by Corey Simmons
"Tu Tran is a great insurance agent at State Farm. He is always helpful and willing to work with me when I need help. He is patient and kind. I have had State Farm as my car insurance provider for 26 years. I would recommend them to anyone looking for great coverage and reliability!"
We responded:
"Thanks so much for the fantastic rating, Corey! We are so glad you had a positive experience with us here on State Farm Agent Alice Kwon’s Team. If there is anything we can do for you in the future, just give us a shout! "
Taquila Muse
February 26, 2026
5
out of
5
rating by Taquila Muse
"Alice Kwon has been exceptional in helping me through the process of obtaining good insurance. Very professional, easy to reach and will answer all questions when needed."
We responded:
"Wow, thank you for the 5-star review, Taquila! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Patricia Miranda
February 26, 2026
5
out of
5
rating by Patricia Miranda
"I’ve had a great experience with this insurance company. The customer service from Juan is super friendly, knowledgeable, and quick to respond to my questions. The process of setting up my policy was simple and clearly explained, and I feel confident knowing I’m well covered. I especially appreciate how smooth and quickly the process was. I highly recommend them to anyone looking for reliable and trustworthy coverage. Thanks again Juan."
We responded:
"Patricia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alice Kwon’s Team here in our Ellicott City office. "
Mike Campanile
February 16, 2026
5
out of
5
rating by Mike Campanile
"Juan Aguirre was professional, patient and knowledgeable. Highly recommend."
We responded:
"Thank you for your kind review of State Farm Agent Alice Kwon’s Team. We appreciate it! Thank you for the amazing review, Mike! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Kevin Booker
February 13, 2026
5
out of
5
rating by Kevin Booker
"I have been a client for over 6+years with Mrs. Alice Kwon - at State Farm Insurance. I never had a problem, and if so after calling the office my issue was resolved. I am also in the Drive Safe and Save program. It helps me buy saving money on my insurance account."
We responded:
"Thank you so much for the 5-stars, Kevin! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Alice Kwon’s Team anytime."