State Farm® Insurance Agent Alice Kwon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mason G
July 15, 2026
5
out of
5
rating by Mason G
"This agency continues to provide great service for my family. 👏 We spoke with Lauren and she was very helpful, empathetic, and patient during a difficult time for us. She made the process easy to understand and answered all of our questions. Thank you Alice Kwon agents!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
RF McHendry
July 8, 2026
5
out of
5
rating by RF McHendry
"JD helped us! He was excellent."
We responded:
"Thank you so much for the 5-stars, RF! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
박윤여
June 29, 2026
5
out of
5
rating by 박윤여
"서 있다가 상대방 차에 당한 사고 처리였는데도 두달 가까이 아무런 진전이 없어서 우리 보험사인 스테이팜울 통해서 해결을 부탁드렸을 때 너무나도 친절하게 응대해주셨던 에이전트 이 한솔님께 너무나 큰 감동과 감사함을 느꼈습니다 미국에 온지 20년만에 처음으로 그 감정을 느꼈다고 하는게 제대로 된 표현일겁니다 진짜로 감사했습니다"
We responded:
"박윤여, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alice Kwon’s Team here in our Ellicott City office. "
One Life
June 25, 2026
5
out of
5
rating by One Life
"I bought a new vehicle, and Rachel made it very easy of a process to get insured. I’m very appreciative, and I highly recommend her assistance!"
We responded:
"One, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alice Kwon’s Team!"
Brenda Calderon
June 22, 2026
5
out of
5
rating by Brenda Calderon
"Really appreciate all of Mario’s help. He made everything simple and easy to understand. He answered all my questions and made the whole process easy. Would definitely recommend!"
We responded:
"Brenda, thank you for your wonderful review of State Farm Agent Alice Kwon’s Team!"
Laila Winston
June 15, 2026
5
out of
5
rating by Laila Winston
"I worked with Lauren today, and she was a great help! She made the process very quick, smooth and easy, all the while being friendly."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
SEGUROS VASQUEZ
June 9, 2026
5
out of
5
rating by SEGUROS VASQUEZ
"Good service"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Saki Golafale
June 1, 2026
5
out of
5
rating by Saki Golafale
"I cannot recommend Juan enough! He handled my commercial insurance with exceptional speed and professionalism. I needed a Certificate of Insurance that met strict lease requirements, and he prepared and delivered everything in less than a few hours.
Juan was honest, clear in his explanations, and truly went above and beyond to make sure I had exactly what I needed. His responsiveness and attention to detail made what could have been a stressful process very smooth.
If you’re looking for a trustworthy and efficient insurance agent, Juan is the one. Thank you so much for your outstanding service!"
We responded:
"Thanks so much for the amazing review, Saki! We really appreciate your support here in Ellicott City . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Keveth sorto
June 1, 2026
5
out of
5
rating by Keveth sorto
"Great experience working with Mario. He was professional, helpful, and helped me get excellent coverage at a competitive rate. Highly recommend!"
We responded:
"We appreciate your review, Keveth. We are so happy that you had such a wonderful experience with State Farm Agent Alice Kwon’s Team here in Ellicott City ! "
melvin palacios
May 26, 2026
5
out of
5
rating by melvin palacios
"Mario was very helpful and kind with the process of switching insurance carriers."
We responded:
"melvin, thank you for your wonderful review of State Farm Agent Alice Kwon’s Team!"
ĐOAN TRANG NGUYỄN
May 19, 2026
5
out of
5
rating by ĐOAN TRANG NGUYỄN
"Tu Tran is Wonderful agent, he explains clearly and very professional
He is a sweet person
Thanks Tu!"
We responded:
"Thank you for taking the time to leave such a great review, ĐOAN. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Baker
May 11, 2026
5
out of
5
rating by Baker
"I’ve had a great experience working with my agent Tu Tran. He’s responsive, and genuinely cares about finding the best coverage for my needs at great prives. Anytime I have questions, he’s quick to help and make the process easy. Highly recommend!"
We responded:
"Thanks so much for the fantastic rating, Baker! We are so glad you had a positive experience with us here on State Farm Agent Alice Kwon’s Team. If there is anything we can do for you in the future, just give us a shout! "
jeffrey viera
May 4, 2026
5
out of
5
rating by jeffrey viera
"Juan was very helpful and very professional! Makes me feel comfortable that I have a good insurance representative that cares and will do future business with him. Thanks again !"
We responded:
"Thanks so much for the fantastic rating, jeffrey! We are so glad you had a positive experience with us here on State Farm Agent Alice Kwon’s Team. If there is anything we can do for you in the future, just give us a shout! "
Anyriah Wynn
April 30, 2026
5
out of
5
rating by Anyriah Wynn
"Lauren helped and handled every one of my requests for my daughter, she is great. This agency has great customer service!"
We responded:
"Thank you so much for the 5-star rating, Anyriah! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Amanda Franklin
April 29, 2026
5
out of
5
rating by Amanda Franklin
"I spoke with Lauren and she was very kind and helpful! I requested documents last minute and she sent it with urgency with no complaints."
We responded:
"Thank you so much for the 5-star rating, Amanda! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Eli Quezada
April 28, 2026
5
out of
5
rating by Eli Quezada
"Katherine was very nice and helpful."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Starla Byrne
April 24, 2026
5
out of
5
rating by Starla Byrne
"Alice Kwon agency has been wonderful & very helpful with my needs! I spoke with Lauren & she was absolutely amazing & so helpful! She took the time to help further explain my coverages & answered every question I had. She truly cared & made me feel heard. Best agency ever."
We responded:
"Thank you for the fantastic review, Starla! We are always here to help with your insurance needs here in Ellicott City . "
Pablo Revolorio
April 23, 2026
5
out of
5
rating by Pablo Revolorio
"I love working with them thanks to Juan. Honestly at the beginning I was kinda skeptical because it’s Statefarm but they have been 1000% amazing with everything. Had an emergency a couple weeks ago and Juan helped to get through it. I 100% recommend them to be your agents. They will help you not matter what. When you call them ask for Juan he is just the best men they have in their office. You won’t regret it."
We responded:
"Thank you for the amazing review, Pablo! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Francis Lee
April 22, 2026
5
out of
5
rating by Francis Lee
"Great service as always. They know how to engage with customers."
We responded:
"Francis, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alice Kwon’s Team!"
Kimberly Canada
April 20, 2026
5
out of
5
rating by Kimberly Canada
"Tu was very helpful, professional and informative. Tu provide me with information that I was not aware and that could have been very costly for me and my family. Thank you Tu."
We responded:
"Thank you so much for the 5-stars, Kimberly! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Alice Kwon’s Team anytime."
Franco Espina
April 17, 2026
5
out of
5
rating by Franco Espina
"Katherine was very professional and efficient in helping me with my requests."
We responded:
"Franco, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alice Kwon’s Team—we are always here to help!"
Dominique Smith
April 7, 2026
5
out of
5
rating by Dominique Smith
"I had a great experience with my agent Mr Tu! He explained my policy to me and the breakdown of my policy! He also gave some good discounts that I qualify for and his customer service was very good and helpful!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Noemi Espina delcid
April 6, 2026
5
out of
5
rating by Noemi Espina delcid
"The company is a very good place for good insurance. Katherine E helped me and my sister with our insurance plan and made sure everything went smoothly. Most deff recommend State Farm !"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Alice Kwon’s Team! We deeply appreciate your kind words here in Ellicott City . "
Henderson Rodriguez
March 31, 2026
5
out of
5
rating by Henderson Rodriguez
"Had the best time working with Mario. He provided very good service which is what really swayed my decision in choosing State Farm, pricing and coverage that matched my needs. High recommended!"
We responded:
"Thank you for taking the time to leave such a great review, Henderson. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Dessie Bonduris
March 23, 2026
5
out of
5
rating by Dessie Bonduris
"Tu is very knowledgeable and I trust his advice!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Alice Kwon’s Team. "